Refund policy
Return & Refund Policy
Last Updated: September 20, 2026
Thank you for shopping with Lyssalovedit! We want you to love your purchase. Please review our return and exchange policy below.
1. Returns for Damaged or Misrepresented Items
We accept returns within 14 days of delivery for items that:
- Arrive damaged.
- Are significantly not as described in the listing.
Approved refunds will be issued to the original payment method used for the purchase.
Please contact us within 14 days of receiving your order and provide photos of any damage or discrepancies.
2. Items That Don’t Fit
If an item doesn’t fit, you may:
- Exchange it within 14 days of delivery, subject to availability.
- Return it for store credit within 14 days.
Items must be returned in their original condition, unworn and unused, with tags attached when applicable.
Customers are responsible for return shipping costs unless otherwise agreed.
3. Luxury Items
All luxury items are FINAL SALE and non-refundable.
Luxury items cannot be returned, exchanged, or refunded. Please carefully review the item details, measurements, and photos before purchasing.
4. Refund Processing
Once an approved return is received and inspected, we will process the applicable refund or store credit.
Refunds to the original payment method may take additional time to appear, depending on your payment provider.
5. Contact Us
For return or exchange questions, please contact Lyssalovedit through our website’s contact page.
Thank you for supporting our small business! ♡
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